Unless otherwise stated, you can expect for all physical orders to ship within 7 business days of purchase. All shipping costs will be calculated at checkout and charged along with your purchase. When your order is shipped you will receive an automated email with your tracking number. If you are shipping an item outside the Canada, you may be subject to additional shipping costs which will be sent in a separate invoice before shipping your order. You also will be responsible for any additional customs, duties, or taxes. If your shipping address is not recognized by our company's shipping software, you will be contacted with a request to update or validate your address. If the address is still not recognized, Sher Hol Fine Art is not liable for lost or undeliverable merchandise do to an unrecognizable address. If your order arrives damaged, contact email@example.com and we will do everything we can to make it right.